Nicholette Gonzalez

Director, Customer Engagement

With over a decade of experience in customer-facing roles, it is easily evident that Nicholette has a passion for working with customers and helping them meet their business objectives. From the first kickoff call to each quarterly business review, she is excited to bring the TraknProtect value-proposition and customer-centric philosophy to our customers. As a colleague, Nicholette combines her career experience, including serving on the Board of Directors for a local nonprofit, and academic training, including through her MBA from Aurora University, to cultivate a collaborative and innovative environment. She relentlessly pursues efficient and thorough processes that guarantee organizational success for all external and internal stakeholders. Outside the office, Nicholette loves baking treats, reading non-fiction and sci-fi books, and watching Chicago sports, especially the Chicago Blackhawks! Let’s Go Hawks!