OUR CUSTOMERS LOVE US!
Customer Satisfaction Score: 93.33% | Net Promoter Score: +84
93.3%
CSAT
+84
NPS
Here's what they're saying:
OUR CLIENTS
Trusted by the biggest names in hospitality
PREFERRED STATUS
Preferred Global Vendor
Preferred Vendor
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Qualified Vendor
Qualified Vendor
Preferred Vendor
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Preferred Vendor
FEATURED CLIENTS
CASE STUDY: WESTGATE LAS VEGAS
Increasing efficiency to surpass guest expectations and improve guest experience
OVERVIEW
Westgate Las Vegas is a fun-filled vibrant resort-casino located just a few blocks from the Las Vegas Strip. With 2,956 guest rooms, there is never a dull moment making customer service essential to guest satisfaction. Westgate Las Vegas is the first hotel to integrate TraknProtect’s easy-to-use tracking technology with HotSOS to create a seamless solution: TraknProtect trackers are attached to inventory items such as rollaway beds, luggage carts, etc. TraknProtect Hubs are placed in storage areas on every floor. When a request is received via the HotSOS work-order, TraknProtect provides the location of item closest to the request. In addition, the TraknProtect App updates the inventory count and location of available items in real-time.
DETAILS
Client
Westgate Las Vegas
Date
2018
Location
Las Vegas, NV
Smart Real-Time Location Technology for Hospitality.
TraknProtect is a real-time location technology that allows hotels to integrate and harness the power of location data into their safety and operations systems.